Privacy Policy

Privacy Policy

Rigz Logistics values your trust and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Service Details: Information about your logistics needs and preferences.
  • Technical Data: IP addresses, browser type, and usage data from our website.
  • Payment Information: Financial details for billing purposes.
  • Communication Records: Any correspondence via email, SMS, or other means.

2. How We Collect Your Information

We collect personal information through:

  • Online forms on our website.
  • Email correspondence and customer inquiries.
  • Offline interactions, such as phone calls or face-to-face meetings.

3. How We Use Your Information

We use your personal data to:

  • Provide and improve our logistics services.
  • Communicate with you regarding your service requests.
  • Send updates, offers, and other information relevant to our services.
  • Analyze website usage and improve our digital platforms.

4. Sharing Your Information

We do not sell or share your personal information, including your phone number, with third parties for marketing purposes. However, we may share your data in the following scenarios:

  • Service Providers: With trusted third-party partners who assist in delivering our logistics services (e.g., carriers or freight forwarders).
  • Business Transfers: In connection with a merger, sale, or other business transfer.

5. SMS Consent and Phone Numbers

Your phone number will be used strictly for service-related communications, such as updates about your shipments. We do not sell, share, or disclose your phone number to any third parties or affiliates for marketing purposes.

6. SMS Opt-In Policy

RIGZ Logistics LLC uses SMS communication to provide updates related to our logistics services. By opting into SMS communication through our website or other channels, you agree to receive service-related messages. Your phone number will not be shared or sold for marketing purposes. You may opt out at any time by replying STOP to our messages. For assistance, reply HELP or contact us directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your personal information.
  • Request the deletion of your data, subject to legal or contractual obligations.
  • Withdraw your consent to certain processing activities.

To exercise these rights, contact us +1(213) 262-5141.

9. Data Security

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to you, and the latest version will always be available on our website.